Returns policy

We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, you may return it within 30 days of receipt for a refund or exchange.

• Items must be unused, in their original packaging, and in resellable condition.

• Please contact us at info@smart-factory-solutions.co.uk to request a return authorisation.

• Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

• Refunds will be processed within 5–7 working days of receiving the returned item.